At MediaVPS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account registration information (name, email address, phone number)
• Payment information (credit card details, billing address)
• Service usage data and server configurations
• Support communications and service requests
• Technical information (IP addresses, browser type, device information)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and manage your account
• Send service-related communications and updates
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (payment processors, email services, analytics providers)
• When required by law or to respond to legal process
• To protect the rights, property, or safety of MediaVPS, our customers, or others
• In connection with a merger, acquisition, or sale of assets (with notice to affected users)
• With your explicit consent

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure socket layer (SSL) technology, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability (receive your data in a structured format)
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior, preferences, and interactions with our services. You can control cookie preferences through your browser settings, though disabling cookies may affect service functionality.

8. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through our service dashboard. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Data Protection Officer: [email protected]
• Support: [email protected]